Shipping & Delivery

Thank you for choosing TotalTool.ae! Please take a moment to review our shipping and delivery policies:

1. Shipping Destinations

We currently ship to the United Arab Emirates (UAE) and Gulf Cooperation Council (GCC) countries, including Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar.

2. Shipping Rates

Shipping rates are calculated at checkout based on the weight of your items and the destination address. The cost varies depending on the chosen shipping method.

3. Customs and Duties

For orders outside the UAE, customers are responsible for any customs fees, taxes, or duties imposed by their country. TotalTool.ae has no control over these charges.

4. Shipping Time

We aim to process and dispatch orders promptly. The estimated shipping time will be provided at checkout. Please note that external factors, like customs clearance, may impact delivery times.

5. Shipment Refusal

If you refuse a shipment, TotalTool.ae is not responsible. You will be liable for return shipping costs, customs fees, and other charges. Refunds follow our return and refund policy.

6. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number for online monitoring.